Email Support
Best for detailed reports that include screenshots or logs.
Support Center
Need help, found an issue, or have suggestions? Reach us via email or WeChat Mini Program feedback, and we will handle requests quickly during business days.
Replies within 24 hours on business daysPriority window: 10:00-20:00
WeChat Mini Program Feedback
Priority handling on business days, 10:00-20:00
Tap "Mine" - "Feedback" to contact support
Support Flow
01
Submit feedback with key screenshots or clear reproduction steps.
02
Support confirms and categorizes the issue during business hours.
03
For complex issues, we continue follow-up and share progress updates.