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Privacy Policy

Last updatedMay 01, 2025

1. Introduction

1.1 SpoolZone (hereinafter referred to as "we" or "this Application") understands the importance of personal information to you and will do our utmost to protect the security and reliability of your personal information. We are committed to maintaining your trust in us and abide by the following principles to protect your personal information: principle of consistency between rights and responsibilities, principle of clear purposes, principle of choice and consent, principle of minimum necessity, principle of ensuring security, principle of subject participation, principle of openness and transparency, etc.

1.2 Please read and fully understand this Privacy Policy carefully before using our products (or services).

2. How We Collect and Use Your Personal Information

2.1 In order to provide you with core filament management functions, we may collect and use the following information:

Account Information: When you register or log in, we will collect your WeChat authorization information (such as nickname and avatar).

Device and Log Information: To ensure the secure operation of the software and services and optimize user experience, we may collect your device model, operating system version, application version, IP address, operation logs and other information.

Filament Data: Data that you actively enter, such as filament type, brand, color, weight, price, usage, etc. This data will be stored on our servers so that you can synchronize and view it across different devices.

2.2 When you use specific functions, we may collect additional personal information after obtaining your explicit consent. For example, when you contact customer service, we may collect your contact information and communication records.

2.3 We will only collect and use your personal information for the following purposes stated in this Agreement: to implement core business functions, improve our products and/or services, ensure security, and fulfill legal obligations.

3. How We Share, Transfer, and Publicly Disclose Your Personal Information

3.1 Sharing: We will not share your personal information with any company, organization or individual, except in the following circumstances:

Sharing with explicit consent;

As required by laws and regulations or mandatory requirements of government authorities;

Sharing with our affiliated companies, but we will ensure that affiliated companies also comply with the provisions of this Privacy Policy.

3.2 Transfer: We will not transfer your personal information to any company, organization or individual, except in the following circumstances:

Transfer with explicit consent;

In cases involving mergers, acquisitions or bankruptcy liquidation, if personal information transfer is involved, we will require the new company or organization holding your personal information to continue to be bound by this Privacy Policy.

3.3 Public Disclosure: We will only publicly disclose your personal information in the following circumstances:

After obtaining your explicit consent;

Disclosure based on law: We may publicly disclose your personal information when required by law, legal proceedings, litigation, or mandatory requirements of government authorities.

4. How We Protect Your Personal Information

4.1 We have used security protection measures that meet industry standards to protect the personal information you provide and prevent unauthorized access, public disclosure, use, modification, damage or loss of data.

4.2 We will take all reasonable and feasible measures to ensure that irrelevant personal information is not collected.

5. Your Rights

5.1 In accordance with relevant laws, regulations, and standards of China, as well as common practices in other countries and regions, we guarantee that you have the following rights to exercise regarding your personal information: access, correct, and delete your personal information; change the scope of your authorized consent; cancel your account.

6. How This Agreement is Updated

6.1 Our Privacy Policy may be changed from time to time. Without your explicit consent, we will not reduce your rights under this Privacy Policy.

6.2 For major changes, we will also provide more prominent notices (for example, pop-up prompts within the application).

7. How to Contact Us

7.1 If you have any questions, comments or suggestions about this Privacy Policy, please contact us through the feedback channels provided in the application or by sending an email to [makerworld@qq.com].